
How to write a positioning statement customers understand
A useful positioning statement names the customer, the problem, the offer and the reason to believe it.
Read the guide →: How to write a positioning statement customers understandPositioning, customer research, naming and decisions before design.


A useful positioning statement names the customer, the problem, the offer and the reason to believe it.
Read the guide →: How to write a positioning statement customers understand
Strategy decides what the brand should mean and to whom.
Read the guide →: Brand strategy vs brand identity: what should you buy first?
Customer research for a rebrand should explore buying situations, expectations and misunderstandings.
Read the guide →: How to research customers before a rebrand
A competitor audit helps you understand customer alternatives and communication conventions.
Read the guide →: A practical competitor audit without copying competitors
Consider a rebrand when the current identity or message materially conflicts with the business you now operate.
Read the guide →: When is a rebrand worth considering?
A naming brief should define the audience, intended meaning, language requirements and places the name must work.
Read the guide →: How to choose a business name with a useful brief
Brand architecture explains how the main business, service lines and products relate.
Read the guide →: Brand architecture for a business with multiple services
A useful brand brief describes the business decision, priority audience, current problem, available evidence and constraints.
Read the guide →: How to create a brand brief your agency can use